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Refund Policy

At Polish Media TV, we strive to provide our customers with the best television packages and services tailored to their needs. However, we understand that circumstances may arise where you need to request a refund. Please review the following guidelines regarding our refund policy:

1. Eligibility for Refunds:

  • Refunds are only applicable within 4-5 days from the date of purchase.
  • To be eligible for a refund, you must provide proof of purchase and a valid reason for the refund request.

2. Non-Refundable Items:

  • Monthly subscription fees are non-refundable once the service has been utilized within the billing period.
  • Refunds will not be issued for any digital content or services that have already been accessed or used.

3. Refund Process:

  • To initiate a refund request, please contact our customer service team at polishmediatv@gmail.com.
  • Our team will review your request and may require additional information to process your refund.
  • Refunds will be issued using the original payment method, within 4-5 business days of approval.

4. Exceptions:

  • In cases of billing errors or technical issues resulting from our end, refunds may be granted at our discretion.
  • We reserve the right to refuse refunds for abuse of our services or violations of our terms of service.

5. Contact Us:

  • If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at polishmediatv@gmail.com.

6. Changes to Refund Policy:

  • Polish Media TV reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By purchasing our services, you agree to adhere to the terms outlined in this refund policy. Thank you for choosing Polish Media TV for your television needs.